Job Description

SUMMARY

The Quality Manager is responsible for overseeing and driving the quality management system for all concrete building product manufacturing locations in the United States and Mexico. This role ensures that all products meet or exceed internal and external standards, regulatory requirements, and customer expectations. The Quality Manager will lead quality assurance, quality control, and continuous improvement initiatives to support operational excellence and product reliability.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

  • Develop, implement, and maintain the Quality Management System (QMS) across multiple US and Mexico manufacturing sites for concrete building products.
  • Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines.
  • Lead, train, and mentor site quality teams to ensure consistent application of quality processes and methodologies.
  • Conduct regular audits of manufacturing processes, raw materials, and finished products.
  • Analyze quality data and metrics to identify trends, drive root cause analysis, and implement corrective and preventive actions.
  • Collaborate with Operations, Engineering, R&D, and Supply Chain to resolve quality issues and support new product introduction.
  • Champion continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to enhance product quality and operational efficiency.
  • Serve as the primary point of contact for customer quality concerns, complaints, and audits.
  • Prepare and present regular reports on quality performance, risks, and improvement activities to senior management.
  • Foster a culture of quality, integrity, and accountability in line with Westlake’s Code of Conduct and values 

EDUCATION, EXPERIENCE AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Knowledge

  • Bachelor’s degree in Engineering, Chemistry, Materials Science, or a related technical field is required.
  • In-depth knowledge of quality systems (ISO 9001 or similar), statistical process control, and root cause analysis.

Experience

  • Minimum 7 years of progressive experience in quality management within the building materials or concrete products industry.
  • Experience managing quality systems across multiple manufacturing sites, including international locations (preferably US and Mexico).

Preferred Certifications:

  • Six Sigma Green Belt or Black Belt
  • Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ

Skills

  • Strong analytical, problem-solving, and communication abilities.
  • Demonstrated leadership, team-building, and project management skills.

Communication

  • Bilingual (English/Spanish) preferred.

Travel:

  • Up to 40% travel to US and Mexico plant locations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear and is frequently required to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.  The employee is occasionally required to sit, stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision (must be able to see and distinguish colors), peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works near moving mechanical parts and is occasionally exposed to fumes or airborne particles.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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