Job Description



Full Time


The Superintendent-Quality reports to the Plant Manager and is responsible for carrying out goals and KPI’s in support of the Westlake manufacturing business. The Superintendent-Quality will provide and manage technical and quality resources to ensure that products meet all code and consistency requirements. The position is aligned to provide our customer an experience second to none, transforming the supply chain, being performance obsessed, leveraging the brand and fostering employee engagement. The success of this job will be measured by operational excellence in quality systems, quality improvements, and critical fitness for use criteria, and compliance to regulatory requirements. 




  • Comply with Safety Policies and Procedures  

  • Regular attendance, timeliness and scheduling flexibility 

  • Ensure a global view of our quality associates, systems and processes 

  • Ensure processes are effectively developed, implemented, and executed to guarantee that our products and services meet customer requirements/needs 

  • Ensure that quality organization processes and systems add business value through the execution and enhancement of the quality management system, customer complaint management processes, and performance monitoring processes 

  • Ensure that the Quality Testing Labs and R&D Labs are effectively meeting business needs related to the execution and enhancement of product performance testing 

  • Being an active and contributing member of the global quality team in pursuit of: 

  • Developing and implementing harmonized, strategic quality initiatives and defining success measures with the Plant team and measuring the success of divisional quality goals 

  • Driving cross functional efforts and supporting cross divisional quality practice integration  

  • Ensuring the overall effectiveness of the Quality System 

  • Creating and implementing quality processes to support the development of emerging businesses 

  • Leading and supporting the local team by: 

  • Driving adoption of functional excellence through team development, individual coaching and performance feedback using the various available tools 

  • Aligning and integrating the team to support divisional and functional business needs, and supporting global business partners 

  • Influencing and integrating quality practices into  business processes 

  • Driving continuous improvement locally, in alignment with global team practices and processes 

  • Communicating daily, weekly, and monthly quality KPI’s 

  • Being adept at driving change 

  • Ensuring resources are aligned with top priority needs.   

  • Determining and ensuring adequate resources for the quality organization (associates, systems, equipment) 

  • Modelling and leading in a culturally appropriate manner 

  • Maintaining an industry perspective, including current and future trends which impact the stone manufacturing business 

  • Supporting the sourcing team’s drive for supplier quality by providing the quality processes and metrics to meet business goals 



  • Be passionate about manufacturing products that are the highest quality in their class 

  • Be energized by working on cross-functional team efforts 

  • Recognize the importance of building and maintaining strong interpersonal relationships 

  • Be excited about creating and driving complex technical projects  

  • Experience with and strong knowledge of an effective quality management system 

  • Ability to: 

  • Adapt to and work effectively with a variety of situations, individuals, or groups 

  • Develop and adopt business processes in support of quality objectives 

  • Lead and develop a team 

  • Demonstrated ability to: 

  • Recognize problems and respond using various quality tools 

  • Systematically gather information 

  • Sort through complex issues 

  • Seek input from others 

  • Address root cause of issues (or - ability to address quality issues at the root cause)  

  • Make timely and difficult decisions 

  • Effectively communicate decisions to others 

  • Effectively communicate and influence cross-functionally 

  • Committed to excellence, seeks improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems 

  • Understands and appreciates different and opposing perspectives on an issue 

  • Adapts to change, open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs 



The employee should have the following: 


  • Bachelor's degree in Engineering or other technical field

  • Minimum of 5 years' experience in quality control, quality assurance, or continuous improvement

  • Minimum of 3 years' management or supervisory experience



The employee should possess the ability to: 


  • Be exposed to sounds or noise levels that maybe uncomfortable 

  • Withstand exposure to temperature extremes inside or out  

  • Prolong standing or in stationary position  

  • Complete repetitive movements 

  • Bend and/or twist  

  • Lift/move/transport items up to 50 pounds 

  • Ability to move or traverse about the facilities 

  • Ability to work around dust, chemicals, and other substances, and in various environmental conditions 

  • Wear all required personal protective equipment (hearing, vision and hardhat protection) 


Our compensation reflects the cost of labor across several US markets. The base pay range for this position is $90K to $145K. This range is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience and skillset. Westlake is a total compensation company. Dependent on the position offered, sign on payments, and other forms of compensation may be provided as part of a total compensation package (also to include a full range of medical and other benefits).

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities or may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online