Job Description


The Technical Training Specialist is responsible for conducting the product installation training for the Sales representatives and customers at various locations, distributions centers and customer locations.


  • Comply with Westlake Safety Policies and Procedures
  • Support the sales team with any and all technical questions
  • Provide technical support in person or via phone for sales representatives and customers
  • Roofing experience
  • Train sales on any new product launch
  • Test new products for fit for use
  • Support Third party testing as needed
  • Maintain designated training facilities
  • Travel to customer locations to administer trainings, provide support, and assist with technical troubleshooting
  • Communicate closely with sales and management to ensure adequate training and asses training needs
  • All other duties as requested or assigned


  • Strong computer literacy: Word, Excel, & PowerPoint
  • Excellent oral and written communication skills
  • Strong problem-solving skills
  • Able to make sound decisions independently
  • Ability to influence cross-functional teams
  • Tactful, Diplomatic, Empathetic. Says the right thing, knows how to bridge gaps of understanding, and is sensitive to others
  • Willingness to help and train others as required
  • Self-starter and willing to follow up until project is completed
  • Must be able to work independently
  • Project Management skills
  • Effective communication skills when dealing in person on the telephone or computer e-mail communications
  • Communications must be tactful with customers, managers and other levels of personnel.
  • Pay close attention to detail
  • Organize and schedule work effectively
  • Work well under time constraints and handle multiple tasks
  • Work in a fast-paced environment
  • Handle confidential information


The employee should have the following:

  • Bachelor's degree or equivalent work experience
  • 1 - 2 years' experience in functional role


The employee should possess the ability to:

  • Work in a general busy office environment
  • Travel up to 20-40% required
  • Lift/move/transport items up to 50 pounds
  • Must be able to transport training materials and tools to training locations both on and off-site
  • Prolong a stationary seated position for up to 8 hours per day
  • Complete repetitive movements such as typing, talking and walking, etc.
  • Withstand exposure to temperature extremes inside or out
  • Prolong standing or in stationary position
  • Complete repetitive movements
  • Move or traverse about the facilities
  • Wear all required personal protective equipment (hearing, vision and hardhat protection)

Our compensation reflects the cost of labor across several US markets. The base pay range for this position is $72,000 to $93,000. This range is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience and skillset. Westlake is a total compensation company. Dependent on the position offered, sign on payments, and other forms of compensation may be provided as part of a total compensation package (also to include a full range of medical and other benefits).


  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Tuition reimbursement
  • Life insurance
  • 401(k) matching
  • Retirement plan

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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