Sales Representative - London Area

Position Summary: 

This role is responsible to manage all marketing and sales activities in his/her assigned territory in the London and surrounding area.  This role works closely with the Customer Service team located in Woodbridge, ON  who supports job quoting, order entry, inventory confirmation and liaison/sequencing with manufacturing and product shipping.

Duties and Responsibilities:

• Promote company image.
• Monitor customer and end users on an ongoing basis:
  • Offer pricing when required
  • Keep Royal literature up to date
  • Track inventory levels
  • Track product use on a project basis
• Follow territory sales plan to meet regional and national sales strategy
• Build relationships with distributors, consulting engineers, municipalities, contractors and developers
• Document supporting information gathered in your territory
• Maintain log books outlining territory contacts
• Gather competitor information and report to Senior Management.
• Identify new opportunities/markets.
• Train customers and end users.
• Gain approval at Municipalities and coordinate with Specification Engineers therein.
• Solve non-technical related problems.
• Develop relationship with customer and end users
• Act a liaison between customer and company, and keep inside sales office informed of pricing and trends.
• Manage territory/expenses and track against budget levels.
• Visit each city every two to three weeks
• Plan to meet:  utilities, consulting engineers, contractors, distributors, municipalities
• Prioritize based on forecasted/budgeted sales, price negotiation, upcoming project potential (use Daily Commercial News)
• Targets for developing new contacts should be developed with the Sales Mgr.
• Complete all assigned paperwork on a weekly basis.  This includes call reports, C.A.R’s, and expense reports.

Education and Experience:

• Skilled in selling techniques (5+ years’ experience), knowledgeable in one or more of the waterworks, plumbing and/or electrical supply industries
• Requires tact and empathy to resolve customer concerns in satisfactory fashion
• Able to communicate effectively in writing and verbally with customers and co-workers at all levels, i.e. Senior and local customer personnel, Department Managers/Supervisors, Sales Managers. Must be confident public speaker when delivering sales presentations (PowerPoint)
• Must be computer literate with Outlook, MS Word and Excel.  Also familiar with up-to-date sales reporting processes
• Requires recognized post-secondary education relevant to sales/marketing.  Preference for a recognized business management degree with specialization in sales/marketing