Job Description


Reporting to the Credit Manager, this position will provide credit service supervision for assigned business segments and ERP system(s) and team of Credit Analysts.


May include, but are not limited to, the following:

  • Supervisor assigned Credit Analysts on performance for collection and account reconciliation of by business segment(s) assigned.
  • Maintain/manage customer Masterfile changes/additions completed within ERP system(s).
  • Responsible for Credit Analyst account assignments and monitor their delivery/order releases within each ERP system(s).
  • Assist Analysts with collection issues that need further investigation and or follow up to reconcile the accounts.
  • Track Get Paid activity performed and determine if additional actions are needed and or if accounts need to be advanced to Credit Manager for follow up.
  • Review/Approve requests for credit limit by customer in accordance to the DOA.
  • Monitor top accounts for payment delay, invoice delivery issues, deductions, skipped invoices and or items that are causing conflicts with customers.
  • Oversee assignment of delivery method by customer by ERP system for proper assignment based on customer’s output selection.
  • Review/publish detailed listings of customer short payments for dispute reasons to both Sales and Customer Service.
  • Maintain accurate credit and collection files with detailed support required for audit needs.
  • Responsible for training of new hires on all applications used for the purpose of Credit/Collection.
  • Other responsibilities as directed by Credit Management.


  • Knowledge in financial statement analysis, letters of credit, and other forms of securitizing amounts owed to the Company. 
  • JD Edwards experience, Get Paid experience, four plus years’ experience in credit/collections, or financial institution, previous multi-currency trade experience, ability to prioritize duties strong written and verbal skills, Microsoft excel and word experience.
  • Ability to interact effectively with all levels.


  • Bachelor’s degree in finance, accounting, business management, or related field or equivalent experience in lieu of a degree.
  • Requires 7 years minimum credit analysis experience preferably in the chemical, plastics or related industry.



While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The noise level in the work environment is usually moderate as normally based in an office.  Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc.  May also result in exposure to outside elements and may require usage of stairs and elevators.  Travel up to 10% including air travel or auto travel.

Application Instructions

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